True Flip Casino Review

Promotions are very much in the DNA of True Flip casino. Therefore, it’s not surprising that new and regular players regularly find all sorts of engaging promotions. That said, there’s no True Flip casino no deposit bonus. However, what you do find more than compensates. To claim a promotion, simply enter a True Flip coupon code that you can receive through emails.

Welcome Bonus

True Flip casino greets each new player with a special welcome offer of a 50% match bonus when depositing at least 0.0014 BTC (or currency equivalent). One can receive maximum bonus money of 0.0084 BTC (or equivalent) applicable to Book of Shadows, Fruit Party, or both. 

Bonus money is subject to a playthrough requirement of 40x, which we find very reasonable. Also, the bonus policy does not state a cap on winnings.

Players must use the True Flip casino bonus money within 7 days of receipt. Otherwise, the bonus money expires. Furthermore, wagers must not exceed €3 (or equivalent) per round.

This Ethereum casino may offer additional new player promotions, such as welcome free spins on a popular slot. Visit the bonuses section of the website and monitor your email inbox to keep you updated.

Cashback Bonus

True Flip casino offers cashback on net losses of 10% to non-VIP regular players weekly, calculated over seven days (Thursday to Thursday). VIP players may receive cashback of up to 20%. You can use it on any slot and select live casino games within 3 days of receipt.

Since the cashback bonus is for real money, there are no wagering requirements, no min/max bets and no cap on winnings. These are reasons enough to take advantage of the offer.

Lottery Draws

Players who play True Flip games collect points displayed in the top bar. Collect enough points to exchange for a Flip’s Star ticket for a prize draw every Sunday for up to 10 BTC. Alternatively, you can buy single or packs of tickets with a 10% discount:

• 5 tickets for 0.005 BTC
• 20 tickets for 0.015 BTC
• 50 tickets for 0.025 BTC
• 100 tickets for 0.04 BTC
• 200 tickets for 0.06 BTC
• 400 tickets for 0.1 BTC

Unlike tickets earned through points, purchased tickets do not expire and are available for a draw when a player decides.

Citizens ID Bonus

Complete the progress bar and send a request to get your first gift of a Citizen ID Bonus as part of the welcome promotion. Players can receive a bonus, subject to bonus T&Cs (including max €5/round), playthrough requirements and general game weights:

• Slots: 100% contribution
• Table Games: 5% contribution
• Live casino/video poker/jackpot games/and a few others: 0%

The promotions are valid for 10 days from receipt and are subject to a maximum cash out of €100.

Free Chips Bonus

True Flip casino can occasionally award a free chips bonus without needing to deposit, remaining valid for 7 days. 

Its value can range up to €5,000 or currency equivalent and comes with a 50x bonus playthrough wagering requirement and bonus T&Cs. 

Winnings are subject to a max of 5x the bonus. Bets are limited to no more than €200/round or currency equivalent.

Tournaments

True Flip may run tournaments of 10+ players with leaderboards that don’t have an entrance fee. Cash prizes are credited in the currency of the player’s account based on ranking. To win, a player must achieve specific parameters to score points:

• Bet value multiplier
• Win value multiplier
• Largest single win-to-bet multiplier
• Win-to-bet multiplier

VIP

Any user that deposits 100 mBTC/week (€500 or currency equivalent) after the first week qualifies for a VIP bonus. Additionally, VIP players may qualify for higher cashback bonuses depending on their level. 

This bonus is subject to a 30x bonus + deposit playthrough requirement, which is on the high side.

True Flip casino has a modern and appealing appearance, partly owing to its white and purple theme colours. The other part is the dolphin mascot in a sophisticated top hat and walking stick, giving the website a light-hearted and fun atmosphere.

A sticky header organizes the major slots categories, including games, live casino games and slots. Also located in this section are a green deposit button, your player balance and your profile.

Within the sidebar menu, players can quickly navigate to the promotions, bonuses and tournaments pages via textual links. You can also get to games on a more granular level, including slots, live casino games, table games, instant games and jackpots.

Players can filter on one or more providers and specific game types on each game page. Alternatively, they can sort by most popular, recent and alphabetically, making them easy to sift through.

You can set your language preference from your profile or the page footer to one of eight languages, which work fine:

• English
• German
• Portuguese
• Finnish
• Norwegian
• French (Canadian)
• Polish
• Japanese

Textual links to important information concerning T&Cs, bonus policy, payment methods and more are located in the sidebar menu and footer. Although it seems a bit redundant, options are always good to have.

While the casino does not provide a player chatroom on its site, we noted that it does have a presence on Steemit where players can interact.

The instant-play platform is compatible with desktop PCs and iOS/Android mobile devices. Therefore, there is no need to download a desktop or mobile app. However, players who perceive mobile casino apps as more stable and reliable may be disappointed.

True Flip casino has over 2,400 games, including online slot machines, table games, and live casino games from over 40 providers. Most games are available in demo mode, and you don’t have to register an account or sign in to try them.

Online slots

The online gambling website has 2,300+ slots from leading providers, representing a great mix of popular titles. For example, fans of Megaways^TM slots get to enjoy leading titles:

• Dog House Megaways^TM & Big Bass Bonanza Megaways^TM (Pragmatic Play)
• Twin Spin Megaways^TM & Dazzle Me Megaways^TM (NetEnt)
• Return of Kong^TM & Legacy of Ra Megaways^TM (Blueprint)
• Legend of Cleopatra Megaways^TM (Playson)
• White Rabbit Megaways^TM & Bonanza Megaways^TM (BTG)

The buy bonus is unavailable at many casinos, so it’s great to see all the slots offering this optional feature (where not country-prohibited). We also noted the tremendous number of slots from Pragmatic Play. The benefit is that many qualify for the provider’s ongoing Drops & Wins promotion.

TrueLab games, like Victoria Wilde & Book of Truth, represent a selection of about 15 video slots available at the casino. The provider and casino are part of True Flip Gaming Ltd.

Finally, something would be missing if we didn’t mention the great selection of progressive jackpot slots at True Flip. And fortunately, we noted many of the biggest and most popular titles in this category:

• Yggdrasil: Jackpot Raiders, Holmes and the Stolen Stones & Ozwin’s Jackpots
• Playtech: Age of the Gods Norse: Norse Legends & Jackpot Blitz
• Microgaming: Mega Moolah, Arabian Nights & Book of Atem
• NetEnt: Divine Fortune
• Betsoft: The Slotfather

Online casino games

Dice games at the casino are not the largest category of table games. Still, the larger number of roulette and card games seems more than enough for most players. For example, players there are numerous American and European roulette variants from leading providers:

• Playtech
• Betsoft
• BGaming
• Evoplay
• Yggdrasil
• Platipus

The large selection of poker and blackjack variants portfolio is another reason to play at this online operator. The blackjack games are from many of the same developers of the roulette variants. Some exciting online poker, blackjack and baccarat variants caught our attention:

• Casino Hold ‘Em & Texas Hold ‘Em (BGaming)
• Caribbean Stud Poker & Caribbean Hold ‘Em (Habanero)
• Blackjack VIP (iSoftBet) & Blackjack Bonus (1×2 Gaming)
• Baccarat Pro (Platipus) & Baccarat Mini (Platipus)

Unfortunately, video poker is an underrepresented category. In contrast, instant games are a largely-represented category, including provably fair Spribe games. Instant games include keno, scratch and others.

Live Casino Games

Live casino games at True Flip are a dominant area of the casino, with live dealer games from Evolution Gaming, Pragmatic Play, Vivo and Playtech. We counted over 250 live dealer games, although the number varies by player country. We discovered most of the more popular titles:

• Playtech: Money Drop Live, Quantum Auto Roulette, Baccarat No Commission
• Evolution Gaming: Crazy Time, Lightning Roulette, Monopoly Live & Casino Hold ‘Em
• Pragmatic Play: Auto Roulette, One Blackjack & VIP Blackjack

The rights to True Flip belong to Curaçao-Inc. Casbit Group N.V., authorized and licensed by the government of Curaçao under Master License N.V. #365/JAZ. Effectively, the casino has passed compliance requirements to conduct gambling-related operations. The operator is responsible for ensuring adequate player protection.

You can monitor licensed dealers conducting live casino games in controlled studio environments. All games of chance that use a random number generator (RNG) are tested and certified as fair, independently of the casino, by 3rd party providers. Additionally, some only games are provably fair, allowing you to verify a particular outcome’s randomness.

Restricted True Flip Casino Country Players

True Flip accepts players from many different countries. However, players from a few are still not permitted to sign up or play at the operator:

• United States
• the Netherlands
• Hungary
• North Korea
• Portugal
• Curaçao
• Belgium
• France

The website policy is clear on players from prohibited countries who attempt to deceive this crypto casino – they won’t be allowed to keep their winnings. Therefore, we don’t recommend using a VPN.

Safety and Security

True Flip uses standard security techniques to keep players safe, including SSL encryption. Furthermore, it uses firewalls, antispam and anti-fraud procedures. You can activate 2- factor authentication (2FA) from the Security Centre under ‘My Profile.’ Although it is not required, we recommend you do this.

Responsible Gambling

Although True Flip has a responsible gambling page, we had to perform a Google search to find it. Therefore, we’d like a textual link in the footer as a starting point. We were surprised at how relatively comprehensive it is, considering it was not openly displayed. In a nutshell, players can easily set limits, which is what we’d expect to see:

• Loss
• Deposit
• Wagering
• Session
• Time
• Game

In extreme cases, players can also self-exclude themselves without having to send an email to customer support. However, you can still choose to send an email to responsible@trueflip.io if you prefer. The self-exclusion period can range from 1 hour to one month or indefinite. It’s very flexible as you can select a date range using a calendar.

Although True Flip is a crypto casino, it accepts various fiat currencies: PLN, SGD, CZK, KRW, JPY, NZD, BRL, AUD, CAD, NOK, DKK, HRK, MEX and EUR. The minimum deposit for fiat currencies is €20 or currency equivalent, with no casino handling charges. Max transaction limits are €5,000 or the currency equivalent. Depending on your country, you’ll have a selection of instant providers, falling into e-wallet, voucher, credit/debit card and bank transfer categories.

Crypto deposits minimum deposits (and withdrawals) depend on the coin, as displayed in the table below. The minimum/maximum fiat currency withdrawal per transaction is €40/€5,000 (or currency equivalent).

Fiat currency withdrawals cannot exceed €20,000/month (or currency equivalent), divided into €5,000 increments per week.

Like fiat currency deposits, True Flip does not add a handling fee to deposits (or periodic withdrawals) on crypto transactions. However, the T&Cs state that the casino reserves the right to apply a withdrawal fee. Elsewhere, the website states fees may apply to each withdrawal, frequent withdrawals over a short period or specific providers. The max withdrawal limit may be increased based on a player’s VIP level.

Deposits and withdrawals in crypto coins usually take a few minutes but can take longer depending on confirmation. Cryptocurrency withdrawals are limited to the currency equivalent of €50,000/day, €300,000/week and €500,000/month.

True Flip Token: FlipCoin (FLC)

The casino platform has a signature token: FlipCoin. The first time, you can earn 10,000 FLC by tapping the balance bar and then the ‘Faucet’ button from the ‘Play Money’ section. Players can collect more if their balance drops below 1,000 in 24 hours. Also, the True Flip token (FLC) may be used to receive bonuses.

True Flip customer support is a 24/7 service available to players through different channels available in English, French, and Japanese. 

If you can’t find the answer you need in the footer, we suggest you browse the FAQs in the Help Center. 

You can start a live chat by clicking the bottom right icon if that doesn’t work. Response times vary but typically don’t take longer than about 5 minutes.

Alternatively, players can send an email to support@truthful.io, which takes longer depending on the nature of your issue. Although the service isn’t free, it’s always good to have the option of hearing a voice. Therefore, if you need to speak to an operator, dial +447441426825.

The casino is also active on social media channels, including Facebook, Telegram, Twitter and Steemit.